Lost NESN after programming change -- Guess what DISH said?

I tend to be long winded, so grab a cup of joe -- or your favorite beverage -- and see if you might be able to help out a frustrated Red Sox fan.

I updated my programming two days ago using the online Dish website. I've used it before without problem.

I removed the Multi Sport Package and added HBO (at their half off offer). The change went through fine and I was getting HBO minutes later.

Last night I noticed one of my two RSN's was missing -- NESN. I figured it was an abnormal glitch, but searched the Internetz for a bit and didn't find anything relevant (guess I didn't look hard enough).

So I called Customer Support today and they were pleasant, but totally scripted. At first, they tried to tell me that NESN was only available in MSP and I very patiently explained that no, it was one of my RSN's -- I'd been watching it for years and only had MSP for one season. Nothing on their website indicates any change in the sports programming like this.

Well, 40 minutes later we'd reached the end of his script, having reset the 722k, unplugged it, reset the satellite settings, verified every ID and version number, etc. Still no channel 434.

The final step in his script is to send me replacement DVR's because clearly it must be a hardware problem.

I politely disagreed and let him know that I am a computer specialist and this made no sense whatsoever.

And of course, if I followed through with his suggestion, I would be forced to go buy an EHD (which I was planning on doing, anyway) to save off my content. And of course, they only send refurbished units with who knows how many hours on the HD's (which might be a new part, but it's a total dice roll, afaik).

Anyway, before I call them back, I decided to do a bit more research and stumbled upon this wonderful site. Where have you been all these years??? lol...

A thread from April posted by a fellow Vermonter - ZoomVT (which I'm not allowed to link to yet, it appears), has given me a modicum of hope, but there was no resolution posted that I could find.

Can anyone give me some further guidance on what to do next? Is it worth bothering a DIRT with this issue and can they help?

Thank you!!

Oh -- and I want my blasted AMC and IFC back, thank you very much (just though I'd throw that in there, heh). I actually watched those networks quite a bit and I'm really PO'd.

Did I mention I tend to be long winded?

Source: http://www.satelliteguys.us/dish-forum/288685-lost-nesn-after-programming-change-guess.html

howard hughes nationwide race wanderlust gone tyler perry good deeds pretty in pink nba all star game